Robin Hayes became JetBlue’s chief executive officer in 2015. Prior to this, Mr Hayes was JetBlue’s president, responsible for the airline’s commercial and operations areas. He served as JetBlue’s executive vice president and chief commercial officer from 2008 to 2013. Prior to joining JetBlue, he was British Airways’ executive vice president for the Americas. Over the span of a 19-year career with British Airways, he also served as area general manager for Europe, Latin America and the Caribbean.