Mitch Caplan is a strategic CEO and Board Director with 30 years of experience delivering multibillion-dollar impact through innovation, technology disruption and executive leadership in the financial services industry – including E*TRADE Financial (Nasdaq: ETFC), Telebanc Financial Corp. (Nasdaq: TBFC), and Jefferson National Financial Corp (acquired by Nationwide). He brings strong experience building successful financial services companies, coalescing solid executive leadership teams and boards of directors.
Mitch is a high integrity, growth-focused leader with deep understanding of the distinctive roles of the CEO and that of board director. As CEO, President, and Vice Chairman of Telebanc, he led growth from $50M in assets / $30M in deposits to $5B in assets / $3B in deposits. Later, as CEO and Board Director of Jefferson National Financial Corp., he led sales from <$100M to $1B+, earning more than 50 industry awards. Mitch thrives leading in periods of high growth, complex turnarounds, and crisis, leveraging innovation, technology and business acumen to deliver value for financial advisors, individual investors and shareholders.
As President of E*TRADE, he led the successful turnaround, strategically aligning the business and cutting $1B+ in expenses. Then he took over as CEO, driving record revenues and earnings for 4 years — from $1.3B to $3B. In the early stages of the financial crisis, Mitch raised significant capital for the Company to ensure adequate liquidity, and then departed as CEO but remained on the Board of Directors. Mitch is a champion for the consumer, providing new services and solutions through innovative platforms. At Telebank, he built the industry’s leading, largest branchless bank, revolutionizing the banking model and providing customers high value savings solutions. At Jefferson National, Mitch developed a differentiated tech enabled tax-deferred investment platform, enabling 10X growth.
Mitch brings a deep understanding of the entire M&A and IPO process, leading as key strategist for Telebank’s IPO and ultimate sale to E*TRADE for $1.8B. At Jefferson National, he positioned and led through the successful exit – selling Jefferson National to Nationwide and staying through the transition. He was involved in 15 acquisitions and integrations at E*TRADE, including Harris Direct from Bank of Montreal and Brown & Co from JP Morgan. Mitch also led four acquisitions during his 10-year tenure at Telebank.
Currently, Mitch is the President at Tarsadia, a multi-billion dollar family investment firm, responsible for establishing a long-term growth strategy, business development and evolving culture. He is the Chair of the Investment Committee, overseeing both the public and private healthcare, financial services, technology and real estate verticals. Previously, he served as Chairman and Board Director of Modern Bank, a commercial bank with $800M in assets, influencing strategy.
Mitch brings strong board experience having served numerous financial institutions. As Board Director of E*TRADE, he led board succession, replaced board members, and designed an optimized board for strategic growth while significantly increasing the Company’s ISS rating. At Telebank, he selected a strong, diverse board bridging the management and board role, providing guidance for long term success. In addition, he is a Board Director of PCS Retirement and former Board Member of non-profit organizations including JDRF, Kennedy Center for the Performing Arts and the Weizmann Institute.
Mitch earned a J.D. from Emory University Law School, an MBA from Emory University – Goizueta Business School and a Bachelor’s Degree in History from Brandeis University. He is a passionate worldwide traveler and incredibly proud grandfather who loves family vacations on every continent.