President & CEO
Jeffrey Flaks is a progressive and passionate leader who has dedicated his professional career to the transformation of healthcare for the better.
Jeff epitomizes what it means to be a servant leader. He has led Hartford HealthCare’s 33,000 colleagues through the unprecedented COVID crisis with grace and courage, never forgetting the role of Hartford HealthCare to improve health and healing of the communities we serve. Because of his dedication, Jeff was appointed Co-Chair of the State of CT’s Governor’s Health System COVID Task Force.
Jeff is a champion of health equity and has pushed both the health care system and the state to improve access to care and create new ways to provide care to undeserved communities. He’s pioneered outreach to address the digital divide, meet the health needs of the most vulnerable, and address social determinants of health. He is a true innovator- forging partnerships with international Medtech accelerators, with MIT and the Israeli Innovation Authority to develop new technologies, new products and services that will move healthcare forward. He is a visionary who has helped to transform care and bring jobs to the state through landmark university partnerships to help build an essential pipeline for the healthcare workforce and keep jobs in state.
Under Jeff’s leadership, Hartford HealthCare has become the state’s most progressive integrated health care delivery system, a $5.2 billion enterprise that cares for more than 1.7 million patients and customers. Hartford HealthCare’s network is an integrated ecosystem across more than 400 locations, unified by its innovative Access Center and singular, electronic health record and imaging system. Hartford HealthCare is a vital contributor to Connecticut’s economy as the second largest private employer in the state, with 33,000 colleagues and 4,000 providers on its medical staff. Jeff inspires colleagues every day to live out Hartford HealthCare’s vision to be most trusted for coordinated, personalized care; and its values of Caring, Equity, Excellence, Integrity and Safety.